Customer Success Intern, Architect Team – Summer – Wilmington

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The nCino Customer Success Intern role will be focused on being a part of nCino’s fast-paced and growing Customer Success team. They will support the various teams within the Customer Success team including: Support Engineers, Customer Success Managers, Implementation Consultants and Project Managers.

Responsibilities

• Creation of test scripts to reproduce realistic customer data scenarios in order to alleviate manual testing effort
• Consolidation and maintenance of customer facing technical documentation to create a centralized database for broader team usage
• Assist technical teams with Smartsheet velocity analytics and reporting

Ideal Candidate Skills

• Major in IT, Computer Science, MIS or Major in F inance / Business with a minor in a technology concentration
• Ability to quickly learn the nCino culture, product and business model
• Detail oriented with good organization skills
• Excellent communication skills
• Willingness to learn and utilize emerging technologies
• Willingness to learn and dig deeper into current practices and suggest improvement when needed
• Ability to adapt to a fast-paced working environment
• Ability to work on group projects as well as independent thinking and proactive initiatives

Desired Skills

• Salesforce Trailhead experience

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected] .

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.