Intern, Sales & Operations – Freight Brokerage

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

As a Brokerage Operations Intern, you will gain valuable knowledge and exposure to the brokerage team’s sales and operational roles. Part of your duties may include serving as a point of contact for drivers and owner-operators, updating and inputting data into our systems, and tracking and tracing loads. We’ll help you establish a solid foundation of knowledge about XPO, which will prepare you for advancement within the company. If you’re ready to build a career you can be proud of, we have an opportunity for you to grow with XPO.

What you’ll do on a typical day:

• Communicate daily with customers, potential customers and independent contractors
• Input pickup and delivery information into our systems in real time
• Check in with contract drivers and assist in matching paperwork and filing finished documents
• Communicate with the Customer Service team about appointment scheduling
• Accept and process load tenders
• Place outbound service update calls
• Complete customer score card templates
• Act as a key contributor to projects that impact the business and solve real problems

What you need to succeed at XPO:

At a minimum, you’ll need:

• High school diploma or equivalent, and currently pursuing a bachelor’s degree
• Proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook)

It’d be great if you also have:

• Education toward a bachelor’s degree in Supply Chain or Business Administration
• Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience
• Solid organizational and multitasking skills with the ability to set priorities and meet deadlines
• High energy work style with a solid drive to succeed
• Self-motivated and able to work well with minimal supervision or in a team environment; able to consult with team members and management as needed

Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 
 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  
 

Review XPO’s candidate privacy statement here.